How can we help?

◎ Account and Subscription Data Understand the account-related information stored by Send Listy and what happens to those records when the account is deleted. › ◎ Cancel or Resume Automatic Renewal Stop renewal at the end of the current paid period or resume renewal before the subscription ends. › ◎ Downgrade a Paid Plan Review downgrade eligibility, seat requirements, and when a lower plan will take effect. › ◎ Failed Renewal and Grace Period Understand what can happen if an automatic subscription renewal fails. › ◎ Family and Business Plan Members Review seat usage and the members covered by a multi-account Send Listy plan. › ◎ Invitation and Payment Privacy Safeguards Review the privacy and security safeguards used for plan invitations and payment processing. › ◎ Invite a Member to a Family or Business Plan Invite another person to use an available plan seat through the enabled invitation methods. › ◎ Manually Managed Plans Understand plans that are assigned and renewed by a Send Listy administrator instead of the payment provider. › ◎ My Plan Review your current Send Listy plan, status, period end, renewal state, account count, and seat usage. › ◎ Paid Plan Checkout Start a paid-plan checkout after Send Listy validates the current plan, account, and plan-change rules. › ◎ Payment Records and Refunds Understand how Send Listy records payments and where refund ownership belongs. › ◎ Plan Change Confirmation Review the billing effect of a paid upgrade or downgrade before Send Listy changes the provider subscription. › ◎ Remove a Member from a Shared Plan Revoke a sponsored member's Family or Business plan access and free the seat without deleting their personal account or lists. › ◎ Send Listy Plans Compare the active Send Listy plans, account counts, public features, limits, and current prices. › ◎ Sign In or Create a Send Listy Account Sign in to access account-backed features such as My Plan, notifications, and supported cross-device synchronization. › ◎ Upgrade a Paid Plan Review and confirm an upgrade to a higher paid plan. › ◎ Upgrade from the Free Plan Open the paid-plan choices directly from My Plan and continue to the selected checkout flow. ›