Account, Plans & Payments

Payment Records and Refunds

Understand how Send Listy records payments and where refund ownership belongs.

Updated: September 22, 2026

Payment records

Send Listy records the payment and checkout information needed for billing operations and can expose the signed-in user’s own transaction records.

Refunds

Refund processing is handled through Send Listy billing and the configured payment provider. The current My Plan experience does not provide a public self-service Refund button; refund handling is an administrative/payment-provider operation.

Notes

A refund event and a user’s subscription/entitlement state are separate responsibilities. Send Listy records the financial event separately from the resulting subscription state.

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