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! A Deleted List Reappeared or Is Still Visible Understand the expected Send Listy deletion behavior and what to check when an old list is still visible. › ! A Home Section Is Missing or Cannot Be Reordered Check whether the section is administrator-approved, locked, hidden by your personal preference, or excluded from the published Home layout. › ! A Plan Change Is Unavailable Check seat usage, downgrade timing, account state, and payment-management type when an upgrade or downgrade cannot continue. › ! A QR Code Opens an Old or Wrong Link Regenerate the QR code after the underlying Send Listy sharing link changes. › ! A Template Cannot Be Used Check sign-in, plan compatibility, seat or entitlement rules, and Send Listy plan check when a Template cannot be turned into a list. › ! Send Listy Troubleshooting Start here when something in Send Listy does not behave as expected. › ! Troubleshoot Add list by AI Fix invalid JSON or missing-item errors when importing a structured list through Add list by AI. › ! Troubleshoot List Sync Across Devices Check account identity, local-only lists, and the authoritative account sync when two devices do not show the same lists. › ! Troubleshoot Print / PDF Check the share scope and browser print flow when a list does not print as expected. › ! Troubleshoot Video Tutorials Check language, topic filtering, navigation settings, and browser-local progress when the tutorial viewer does not show what you expect. ›