Send ListyHelp Center
Troubleshooting

A Home Section Is Missing or Cannot Be Reordered

Check whether the section is administrator-approved, locked, hidden by your personal preference, or excluded from the published Home layout.

Updated: September 22, 2026

Check administrator control

the Send Listy Home layout decides which sections exist and which positions are locked. A locked section cannot be hidden or reordered from personal Settings.

Check personal preferences

In Settings → Home & Widgets, confirm that the section is visible and review its order among the user-controllable slots.

Reset personal Home preferences

Use Use Admin Layout to discard the current browser’s personal Home override and return to the administrator-defined layout.

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