Send ListyHelp Center
Troubleshooting

Troubleshoot List Sync Across Devices

Check account identity, local-only lists, and the authoritative account sync when two devices do not show the same lists.

Updated: September 22, 2026

1. Check the account

Confirm that both devices are signed in to the same Send Listy account. Account-backed lists are synchronized through the authenticated account flow.

2. Check whether the list is local-only

A truly local unsynced list has no sync identity and is intentionally treated differently from a list that has already been backed by the account.

3. If the problem follows a deletion

Send Listy treats deletion as authoritative for account-synced account lists. A stale device should not recreate a list that was deleted on another device.

See Sync Lists Across Devices and Delete a List.

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