Send ListyHelp Center
Troubleshooting

Send Listy Troubleshooting

Start here when something in Send Listy does not behave as expected.

Updated: September 22, 2026

Overview

Use the troubleshooting guides to check the most common causes before reinstalling Send Listy or changing technical settings. Each guide points back to the official feature documentation so the fix stays aligned with the current product behavior.

Troubleshooting areas

  • My Lists and synchronization
  • Sharing, WhatsApp, iMessage, Print / PDF, and QR
  • Add list by AI
  • Templates and plan compatibility
  • Home personalization
  • Account and subscription changes
  • Video Tutorials
← Back to Help Center

Keep exploring

A Deleted List Reappeared or Is Still VisibleUnderstand the expected Send Listy deletion behavior and what to check when an old list is still visible.Read guide → A Home Section Is Missing or Cannot Be ReorderedCheck whether the section is administrator-approved, locked, hidden by your personal preference, or excluded from the published Home layout.Read guide → A Plan Change Is UnavailableCheck seat usage, downgrade timing, account state, and payment-management type when an upgrade or downgrade cannot continue.Read guide → A QR Code Opens an Old or Wrong LinkRegenerate the QR code after the underlying Send Listy sharing link changes.Read guide →
Send Listy