Product: Send Listy

FAQ — Account, Plans, and Payments

Where should I check the current price?

Use the live Plans or My Plan experience. Use the live Plans or My Plan view for the current price rather than relying on an older help article.

When does a paid upgrade take effect?

For the current payment-provider flow, a confirmed upgrade takes effect immediately and the payment provider calculates the prorated difference for the remaining billing period.

When does a downgrade take effect?

For a payment-provider-managed subscription, the lower plan is scheduled for the next renewal period, subject to the current seat and minimum-period rules.

Does Cancel at Period End remove paid access immediately?

No. The current paid access remains active until the current period end.

September 22, 2026
Send Listy Home

Overview

Home is the main Send Listy starting surface. the Send Listy Home layout arranges the available sections while each section continues to use its normal Send Listy data and actions.

Home areas

Depending on the administrator’s published layout, Home can include Search and My Lists near the top, dashboard content such as Notifications, Send Again, and Progress, and utility windows such as Libraries, Tutorials, and Offers.

Notes

The exact sections you see can vary. the Send Listy Home layout decides which owner sections are available, and Settings can provide personal visibility/order controls only for sections the administrator allows.

September 22, 2026
Open Home Sections and Utility Windows
Overview

The Send Listy Home layout groups lower Home content into compact surfaces so the main screen stays focused.

Dashboard

The Dashboard area can contain Notifications, Send Again, and Progress when those owner sections are enabled.

Utility windows
- Libraries groups discovery and creation resources such as Templates, item shortcuts, Step by Step, List Types, Add list by AI, and Paste a List when those sections are available.
- Tutorials contains the Easy Video Tutorials entry when enabled.
- Offers can contain Advertising Banners and Featured Links.
Back and Close

The unified Home utility-window header uses Back on the left, a centered title, and Close on the right. Back returns to the Home surface through the existing close path.
September 22, 2026
Sign In or Create a Send Listy Account

Overview

Your Send Listy account is used for sign-in and for account-backed features such as plans, subscriptions, usage limits, memberships, and supported synchronization.

Sign in

Account and plan surfaces can accept an email address or username with a password. Configured social sign-in options can also include Continue with Google and Continue with Apple.

Create an account from Plans

When you choose a paid plan while signed out, the Plans flow can open an account-required panel. You can sign in or create an account first, and Send Listy preserves the selected plan so the checkout flow can continue after authentication.

Notes

Available social providers depend on the site’s current authentication configuration. A provider that is not configured is not presented as an active sign-in route.

September 22, 2026
My Plan
Overview

My Plan is the user-facing source for your effective Send Listy plan and subscription state.

What My Plan can show
- Plan name and status.
- Current displayed plan price.
- Number of accounts supported by the plan.
- Seats used for multi-account plans.
- Current period end when a subscription period is available.
- Whether renewal is automatic, scheduled to end, in a grace period, or manually managed.
- Whether your access is included by a Family or Business plan owner.
Available actions

Free accounts can use Upgrade to view paid plans directly inside My Plan. Paid users can open View Plans. Payment-managed subscriptions can expose Cancel at Period End or Resume Renewal, while manually managed subscriptions use a different management flow.
September 22, 2026